Brisbane Relief Hub
Our relief services
The Brisbane Relief Hub provides a range of services to help you during times of need. We also offer various social and educational activities, including daytime meals, access to other services, expressive arts, and budgeting.
To be eligible for the food hampers and medical script subsidies drop-in service, you must provide proof of low income (health care card or pension card; or a bank statement or payslip; or a refugee card or other proof of low income) and proof of identity, such as a photo ID or two forms of non-photo ID.
By weekday
Free haircuts 2026 dates
Kindly provided by Hair Aid during our Tuesdays BBQ from 9:30am to 11:00am. Please register downstairs on the day, then head up the stairs on Warry Street.
- 2026 dates: 3 February, 17 March, 28 April, 9 June, 21 July, 1 September, 13 October and 24 November.
Singing group - join the fun!
Enjoy a welcoming community vibe, sweet treats and uplifting singing. All are welcome! Come for the coffee, stay for the friendship. Every Wednesday, 1–3pm.
Thursday community lunch
Brighten your Thursdays with a colourful, nutritious lunch. Enjoy delicious food, good company and a welcoming community spirit. every Thursday, 1:00 – 2:30pm.
To book an appointment, please contact us on [email protected] or call (07) 3737 7520 during business hours.
By service
ID is required for food hampers. Up to 10 per financial year - when available, fresh fruit and vegetables, meat, hygiene products, baby items, toiletries and pet food. Minimum two weeks between services.
- Mondays: 9:30am – 12:00pm & 1:00pm – 3:30pm
- Tuesdays: 1:00pm – 3:30pm
- Wednesdays: 9:30am – 12:00pm & 1:00pm – 3:30pm
- Thursdays: 9:30am – 12:00pm
Brighten your Thursdays with a colourful, nutritious lunch. Enjoy delicious food, good company and a welcoming community spirit.
- Thursdays: 1:00pm – 2:30pm
- Tuesdays: 10:15am – 11:15am
Provided by OneBridge nurses.
- Tuesdays: 9:30am – 11:30am
ID is required. $60 per financial year. Maximum of two scripts each time at PBS price (currently $7.70 each). Minimum two weeks between services.
- Mondays: 9:30am – 12:00pm & 1:00pm – 3:30pm
- Tuesdays: 1:00pm – 3:30pm
- Wednesdays: 9:30am – 12:00pm & 1:00pm – 3:30pm
- Thursdays: 9:30am – 12:00pm
Enjoy a welcoming community vibe, sweet treats and uplifting singing. All are welcome! Come for the coffee, stay for the friendship.
- Wednesdays: 1:00pm – 3:00pm
- Mondays: 1:00pm to 2:30pm, in the garden space.
Provided by Hair Aid every 6 weeks. Hair Aid is an Australian charity kindly providing free haircuts. They will be joining us during our Tuesday BBQ from 9:30am to 11:00am. To take part, please register downstairs on the day with one of our workers, then head up the stairs on Warry Street.
- Tuesdays: 9:30am to 11:00am
2026 dates
- 3 February
- 17 March
- 28 April
- 9 June
- 21 July
- 1 September
- 13 October
- 24 November.
Receive information, advice, referrals and additional support and assistance.
- Monday to Friday
- By appointment only: contact us on [email protected] or call (07) 3737 7520 during business hours.
Advice on managing a budget, advocacy around debts, accessing financial assistance for DV and electricity rebates.
- Monday to Friday
- By appointment only: contact us on [email protected] or call (07) 3737 7520 during business hours.
- This service is only offered to clients living in Brisbane City, Fortitude Valley, Highgate Hill, Kangaroo Point, South Brisbane, Spring Hill and West End.
Financial Resilience Counselling
Advice on managing a budget, advocacy around debts, accessing financial assistance for DV and electricity rebates. To book an appointment, please contact us:
- (07) 3737 7520 during business hours
Service catchment area - This service is only offered to clients living in:
- Brisbane City
- Fortitude Valley
- Highgate Hill
- Kangaroo Point
- South Brisbane
- Spring Hill
- West End
Drop-in service FAQs
For drop-in services, you do not need an appointment, but to be eligible for the food hampers and medical script services, you must provide:
- Proof of low income (health care card or pension card; or a bank statement or payslip; or a refugee card or other proof of low income); and
- Proof of identity, such as a photo ID or two forms of non-photo ID.
You will need an appointment for Casework support and Financial Resilience Counselling services.
To be eligible for the food hampers and medical script services, you must provide:
- Proof of low income (health care card or pension card; or a bank statement or payslip; or a refugee card or other proof of low income); and
- Proof of identity, such as a photo ID or two forms of non-photo ID.
The Brisbane Relief Hub can offer:
- Snack packs and sandwiches, Monday to Thursday.
- Up to 10 free food hampers per financial year, Monday to Thursday.
- Free BBQ burgers every Tuesday, 10:15am to 11:15am.
- Free lunch every Thursday, 1:00 to 2:30pm.
- Free haircuts every 6 weeks on Tuesday mornings, 9:30am to11:00am (provided by Hair Aid).
- Free medical checks on Thursdays, 1:00 to 2:30pm (provided by OneBridge).
- $60 medical script subsidy per financial year.
- Games group, open to all ages, Monday, 1pm to 2:30pm.
- Singing group, Wednesday, 1pm to 3pm.
Your rights
As a client of Brisbane Relief Hub, you have the following rights and responsibilities:
- The right to be heard: You have the right to explain your situation and your need for emergency relief assistance.
- The right to be treated with respect: You have the right to be treated in a respectful and polite manner in all dealings with our staff and volunteers. We expect the same courtesy in return.
- The right to privacy: You have the right to discrete and private interviews.
- The right to confidentiality: You can expect that all your information will be kept confidential and will not be released or discussed with anyone without your consent.
- The right to information: You have the right to be informed about the policies under which our service operates.
- The right to refuse or accept any offered assistance: You have the right to make your own decision about whether the assistance offered is suitable to you, and to either refuse or accept it.
- The right to complain: You can complain if you think you have been improperly or unfairly treated. Wesley Mission Queensland welcomes your compliments, complaints and suggestions so that we can continually improve, and provide the best possible service and care. Visit www.wmq.org.au/feedback for more information.
We’re always looking for volunteers
If you’d like to make a difference at the Brisbane Relief Hub and support people in need, please visit our volunteer vacancies page.
Donate to crisis relief
With your support, we can provide urgent assistance to more families and individuals in South East Queensland facing hardship.
Every donation brings hope, stability, and the chance for a brighter future.
